CRM & sales support
CRM updates, lead research, sales-pipeline tracking, and follow-up coordination.
Explore CRM & follow-upsVirtual assistant services
Administrative support
Email management, scheduling, research, data entry, and customer coordination.
Tasks you can delegate
What Fidura can handle.
- Manage inboxes and flag priority emails
- Schedule meetings and prepare briefs
- Coordinate appointments and follow-ups
- Customer email and support-ticket coordination
- Research, data entry, and internal reporting
Working together
From your brief to work you can review.
- What you provide
- Your inbox priorities, calendar preferences, contact lists, and instructions for routine enquiries.
- What you receive
- An organized inbox and calendar, updated records, and a clear list of items that need your attention.
- Your approvals
- Agree which replies can be sent directly and which appointments, commitments, or exceptions need your review.
Before you start
Questions about this service.
Can an assistant handle customer enquiries?
Yes, within your agreed channels and response guidelines. Complaints, unusual requests, and decisions outside those guidelines are referred to you.
Link to this answer: Can an assistant handle customer enquiries?How are urgent emails handled?
Define priority senders, escalation contacts, and response expectations during onboarding. These apply within the agreed working window.
Link to this answer: How are urgent emails handled?Related services
Combine the support you need.
Projects & task coordination
Task boards, project schedules, team follow-ups, and progress reporting.
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Document preparation, e-signature coordination, filing, and record management.
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Let’s discuss administrative support.
Tell us about the tasks and tools you use. We’ll recommend a suitable plan.
Request a free call
20 minutes · No obligation