Fidura.

Industry-specific support

Virtual assistants for e-commerce & retail.

Store administration and customer support for online sellers and retail businesses.

Discuss your requirementsView plans

Services for your sector

Work you can delegate.

  • Product listings and inventory records
  • Order processing and shipping follow-ups
  • Customer emails, returns, and refund coordination
  • Product images and content updates
  • Social media and email campaign support

Your operating context

Keep catalogue, orders, and customer updates aligned.

Priorities
Product information, order status, customer queries, and routine store administration.
Information to share
Store permissions, product records, customer-response templates, and return or refund approval rules.
Coverage & decisions
Define escalation for payment disputes and delivery issues. Ongoing marketing and website work need the appropriate specialist scope.

Explore the services

Choose the support your business needs.

Website support & SEO

Website updates, CMS management, content publishing, and SEO support.

Full Day or a separate specialist scope

Explore Website support

Social media & content operations

Content calendars, publishing, community responses, and engagement reports.

Full Day or a separate specialist scope

Explore Social media

Email & digital marketing

Newsletters, email campaigns, list management, and campaign reporting.

Full Day or a separate specialist scope

Explore Digital marketing

Services are combined within your agreed hours and skill requirements. Review plan eligibility before choosing ongoing specialist work.

Work with Fidura

Find the right support for your business.

Tell us about your industry, tasks, and tools. We’ll discuss a suitable service mix.

Request a free call

20 minutes · No obligation